Privacy Policy

Last Updated: September 29, 2026

Yiwu Aipei E-Commerce Co., Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase products, create an account, contact us, subscribe to our communications, or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect information that you provide to us, including:

• Your name
• Email address
• Telephone number
• WhatsApp contact information
• Billing address
• Shipping address
• Order details and purchase history
• Customer account information
• Product inquiries or customization requests
• Communications submitted through email, WhatsApp, live chat, or contact forms
• Return, refund, exchange, warranty, and customer-support information
• Product reviews, comments, photographs, or other content you choose to submit
• Marketing preferences and newsletter subscription information

You may choose not to provide certain information. However, doing so may prevent us from processing an order or providing certain services.

Payment Information

Payments may be processed by third-party payment providers made available through our website.

Depending on the payment method you select, these providers may include PayPal, banks, card networks, payment gateways, or other payment service providers.

We generally do not directly store complete credit or debit card numbers when payment is handled by a third-party payment provider.

We may receive information such as:

• Payment confirmation
• Transaction status
• Billing information
• Transaction reference numbers
• Fraud-prevention information
• Limited payment details necessary to process or support an order

Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location derived from IP address
• Referring website or advertising source
• Pages and products viewed
• Links clicked
• Products added to the shopping cart
• Checkout activity
• Date and time of visits
• Website session information
• Cookie identifiers
• Interactions with advertisements or marketing communications

This information may be collected through cookies, pixels, server logs, analytics tools, and similar technologies.

2. How We Use Personal Information

We may use personal information for the following purposes.

Providing Products and Services

We may use your information to:

• Process and confirm orders
• Process payments and refunds
• Arrange product fulfillment
• Arrange international or domestic delivery
• Provide shipment tracking
• Manage customer accounts
• Respond to product inquiries
• Respond to customization requests
• Provide order updates
• Manage returns, exchanges, replacements, and warranty claims
• Provide customer service
• Communicate about transactions and orders

Improving Our Website and Services

We may use information to:

• Understand how visitors use our website
• Improve website performance
• Improve website navigation
• Improve our product selection
• Analyze customer preferences
• Improve customer service
• Diagnose technical problems
• Improve the shopping experience

Marketing and Advertising

Where permitted by applicable law, we may use information to:

• Send promotional emails
• Send product updates
• Provide promotional offers
• Display relevant advertising
• Measure advertising performance
• Understand whether advertisements result in website visits or purchases
• Personalize marketing communications

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

Even if you unsubscribe from marketing communications, we may still send necessary communications relating to orders, payments, accounts, delivery, returns, warranties, or customer service.

3. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, including in certain European jurisdictions, we may process information based on:

• Performance of a contract, including processing and delivering your order
• Consent, including certain marketing communications and optional cookies
• Legitimate interests, including website operation, fraud prevention, customer support, analytics, and business improvement
• Legal obligations, including tax, accounting, regulatory, and recordkeeping requirements
• Protection of vital interests, where applicable

Where processing is based on consent, you may withdraw your consent at any time.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate, secure, analyze, and improve our services.

Necessary Cookies

Necessary cookies may be used for:

• Shopping cart functionality
• Checkout
• Account login
• Website security
• Fraud prevention
• Website preferences
• Session management

Disabling necessary cookies may prevent certain parts of our website from functioning properly.

Analytics Cookies

Analytics cookies may help us understand:

• How visitors use our website
• Which pages receive the most attention
• Which products visitors view
• Website performance
• Technical problems
• How customers navigate the website

Advertising Cookies

Where permitted by applicable law, cookies, pixels, and similar technologies may be used to:

• Measure advertising performance
• Display more relevant advertising
• Understand advertising campaign performance
• Limit repeated advertisements
• Associate website activity with advertising campaigns

You may manage cookies through your browser settings and any privacy controls available on our website.

The reference policy also separates essential, analytics, and advertising cookies, which is a good structure to retain for an international e-commerce site. 粘贴的 Markdown (1)

5. How We Share Personal Information

We may share personal information with third parties where reasonably necessary to operate our business and provide our services.

Ecommerce and Website Service Providers

Our website may use WordPress, WooCommerce, hosting providers, website plugins, cloud services, and other technology providers.

These providers may process limited information necessary to operate the website and provide their services.

Payment Providers

Payment and transaction information may be shared with:

• Payment processors
• Banks
• Card networks
• Payment gateways
• Fraud-prevention providers
• Other organizations involved in processing or securing a payment

Fulfillment and Shipping Partners

In order to deliver your order, we may provide necessary information to:

• Warehouses
• Freight forwarders
• Logistics companies
• Shipping carriers
• Customs agents
• Last-mile delivery companies

Information shared may include:

• Customer name
• Telephone number
• Shipping address
• Order information
• Delivery instructions

We only provide information reasonably necessary to complete delivery.

Advertising and Analytics Providers

Subject to applicable law and your privacy choices, certain information may be shared with analytics or advertising providers.

This may include:

• Device information
• Cookie identifiers
• Website activity
• Approximate location
• Purchase or checkout events
• Advertising interaction information

These providers may include services operated by companies such as Google or Meta where those services are used on our website.

6. Sale, Sharing, and Targeted Advertising

Yiwu Aipei E-Commerce Co., Ltd. does not sell personal information in exchange for money.

However, certain advertising, analytics, cookie, and pixel technologies may be considered a “sale,” “sharing,” or targeted advertising activity under certain privacy laws even where no money is exchanged.

Depending on your location, you may have the right to opt out of certain targeted advertising or data-sharing activities.

You may exercise available privacy choices through:

• Your browser settings
• Device privacy settings
• Advertising platform privacy controls
• Cookie controls made available on our website
• Contacting us directly

The reference document makes this same distinction between direct sale of customer data and advertising technologies that some jurisdictions may legally classify as “sharing” or “sale.” 粘贴的 Markdown (1)

7. User-Generated Content

Our website may allow customers to submit:

• Product reviews
• Comments
• Photographs
• Videos
• Feedback
• Other content

Information that you voluntarily submit to a public area of our website may become publicly visible.

Please avoid including sensitive or unnecessary personal information in public reviews or comments.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The type of information
• The length of the customer relationship
• Order requirements
• Payment requirements
• Return and warranty requirements
• Tax and accounting obligations
• Fraud-prevention requirements
• Legal requirements
• Dispute-resolution requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and technical requirements.

9. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Unauthorized disclosure

Security measures may include:

• Secure website connections
• Access controls
• Security monitoring
• Restricted access to customer information
• Third-party payment security measures
• Website and server security measures

However, no internet transmission, website, or data-storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account passwords and should avoid transmitting sensitive information through unsecured communication channels.

10. International Data Transfers

We operate an international ecommerce business and may provide products to customers in multiple countries.

Our service providers, logistics partners, payment providers, website service providers, analytics providers, and other partners may operate in different jurisdictions.

As a result, personal information may be transferred to, stored in, or processed in countries other than your country of residence.

Where required by applicable law, we will use reasonable safeguards for international transfers of personal information.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information, including:

• The right to know whether we process your information
• The right to request access to your information
• The right to request correction of inaccurate information
• The right to request deletion of certain information
• The right to request certain information in a portable format
• The right to object to certain processing
• The right to restrict certain processing
• The right to withdraw consent
• The right to opt out of certain targeted advertising or data sharing
• The right not to receive discriminatory treatment for exercising applicable privacy rights

These rights may be subject to legal exceptions.

For example, we may need to retain certain information to:

• Complete transactions
• Comply with legal obligations
• Maintain accounting records
• Prevent fraud
• Resolve disputes
• Enforce agreements

The rights section follows the main categories contained in your reference policy. 粘贴的 Markdown (1)

12. European Economic Area and United Kingdom Users

If you are located in the European Economic Area or United Kingdom, you may have additional rights under applicable data-protection laws.

These may include the right to:

• Request access to personal information
• Correct inaccurate information
• Request deletion
• Restrict certain processing
• Object to processing based on legitimate interests
• Withdraw consent
• Request data portability
• Lodge a complaint with the relevant data-protection authority

You may contact us first if you have questions or concerns regarding the processing of your personal information.

13. United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law and whether it applies to our business, these rights may include:

• Knowing the categories of personal information collected
• Knowing why personal information is collected or used
• Knowing the categories of third parties receiving information
• Requesting access
• Requesting correction
• Requesting deletion
• Opting out of certain sale, sharing, or targeted advertising activities
• Appealing certain privacy-request decisions

The availability of individual rights depends on your location and applicable law.

14. Children’s Privacy

Our website and services are not directed to children under the age of 16.

We do not knowingly collect personal information from children under 16 where prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can review the matter and, where appropriate, delete the information.

15. Third-Party Websites and Services

Our website may contain links to third-party:

• Websites
• Social media platforms
• Payment services
• Applications
• Logistics services

Yiwu Aipei E-Commerce Co., Ltd. does not control the privacy or security practices of independent third parties.

When you leave our website or interact directly with another service provider, that provider’s privacy policy and terms may apply.

We encourage you to review the relevant privacy notices before providing personal information to third parties.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices
• Website functionality
• Products and services
• Technology providers
• Legal requirements
• Privacy and security practices

When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.

Where required by applicable law, we may provide additional notice of material changes.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

Yiwu Aipei E-Commerce Co., Ltd.

Registered Business Address:
3-301 Yalan E-commerce Park
Yiwu City, Zhejiang Province
China

Email: liangliangx09@gmail.com

Phone / WhatsApp: +86 17280071175

Important: This is not a return address. Please contact us before returning any product.

For purposes of applicable data-protection laws, where applicable, Yiwu Aipei E-Commerce Co., Ltd. is the data controller responsible for the personal information described in this Privacy Policy.