Shipping, Payment & Warranty

Shipping & Delivery

Laos: pickup only. Cash on delivery is not available. Online transfer is required for Laos orders, with offline handover.

International delivery: 7–15 days. Shipping cost is calculated at checkout based on order quantity, actual weight and package dimensions. There is no free-shipping threshold. A tracking number is provided before dispatch.

Payment

PayPal, USDT, T/T, WeChat Pay and Alipay are accepted.

Returns & Refunds

Contact us within 7 days for damaged or lost items. Standard returns are accepted within 7 days. The buyer pays return shipping; the seller covers return shipping for confirmed product-quality defects. Refunds usually take 3–7 business days.

Warranty & Support

New products include a 3-year warranty. Used products have no warranty and used equipment sales are limited to Laos. Remote technical guidance is available; on-site installation is not provided.