Support Questions

FAQ

Common questions about independent Starlink device supply, internet recharge assistance, installation guidance, and remote support.

Are you Starlink or SpaceX?

No. We are an independent service provider offering equipment supply assistance, recharge assistance, and consultation. We are not Starlink, SpaceX, or an official authorized representative.

What services do you provide?

We provide Starlink device supply assistance, internet recharge assistance, installation guidance, after-sales consultation, and WhatsApp inquiry support.

Who is this service for?

Our service is suitable for overseas personal users, families, small businesses, remote-area users, and cross-border customers.

Can you guarantee internet speed?

No. Actual network performance depends on location, service coverage, equipment status, plan conditions, installation quality, and local environment.

How do I contact you?

WhatsApp: +856 20 95 559755. WeChat: +86 19558288931. Email: xuxingxing2022@gmail.com.